Commercial Cleaning Companies - Increasing Your Customer Base The Easy Way
September 6th, 2008As a cleaning company you are presumably always on the look out for increasing your business? This is what we are constantly striving for and I was under the impression that other cleaning companies were doing likewise. However not so long ago I made attempts to contact a number of cleaning companies in different parts of the country. 108 phone calls were made and only 9 were answered.
To me this was a staggering amount. It is true that all bar a handful had an answer phone system of some description. Like many customers I required some sort of immediate contact with an individual and not have to wait on somebody picking up a message and contacting me back at their convenience.
If I was having this trouble then ordinary commercial and domestic customers must have the same problem. Consequently all these companies are losing potential business possibly on a massive scale.
If you want new business then you must be available to talk to people when they want. If you are a small company trying to expand then it is often not possible to have your main telephone line manned all of the time. However there are a number of ways around this problem.
Tags: cleaners, cleaning, cleaning companies, cleaning company